Anyone who’s spent several hours on the phone with their local Internet provider during an outage can tell you: There’s little more frustrating than bad customer service. Chris Williams knows this ...

To access Amazon’s Customer Service Help Page, go to the website landing page and click on " Customer Service " in the top ...

Several Amazon shoppers have come forward to claim that online customer service representatives have gotten a little too friendly during virtual chats by flirting with them. The floodgates hilariously ...

The "Mayday" button on Amazon's Kindle Fire brings up a live feed of a support person right there on the tablet. Pizza, marriage proposals -- it's inspired some unique customer requests. Donna Tam ...

If you've ever had a frustrating experience with an Amazon chat support worker you'll sympathize with Chris Williams. He was worried that someone named "Brittni" was "phishing" his email address — ...

Rolled out in 2013, the Mayday video chat feature gave Fire tablet users access to a live rep on screen who could control and annotate the screen for assistance. (Amazon Photo) Amazon is pulling the ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Black Friday ...