More than 1,000 companies had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

An Amazon customer used social media to issue a PSA about an alleged change in the company’s return policy. In a viral video that has amassed 226,800 views as of this writing, TikTokerAlexa Curtis ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

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We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

If you order something from Amazon and don't want it, the return process is pretty clear: Just get a return label and send that thing right back. But for Amazon Fresh, the online giant's ...