A Carnival fan asked if cardboard cutouts of Brand Ambassador John Heald could be placed on ships for guests who want a ...

"Why do all Carnival ship cabins not have a peephole cover. Is Carnival really that cheap that they refuse to add covers for ...

Airplane food doesn't exactly have a reputation for being high in quality, even becoming a classic "hack comedian" punchline.

Carnival Ambassador John Heald issued a statement that was shared by Facebook personality Jayson Judson reminding cruise-goers that hanging laundry out to try on the balcony is not allowed.

Carnival Brand Ambassador John Heald discussed why it’s important for guests to close their curtains while undressed.

If you haven’t taken a cruise with Carnival for a while, you might need to get up to speed with some of the recent bans that ...

Carnival Cruise Line Brand Ambassador John Heald has a special sense of humor. Many of his more than 500,000 followers appreciate it, while a few like to complain every time he makes a joke.

One of the leading names at Carnival Cruise Line has issued a warning to passengers who are heading to the UK or Europe on ...

A cruiser, Jeff Kellum, recently raised the issue to Carnival Brand Ambassador John Heald ... having been a cruise director, there will be five more people upset than not," Heald added.

That leads to some angry interactions between passengers and crew. Carnival Brand Ambassador John Heald shared a recent angry email from a passenger that detailed one of those situations.