UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

CenturyLink hasn’t broken its annoying habit of leaving customers without service for weeks or months and repeatedly failing to show up for repair appointments. We’ve written about CenturyLink’s ...