With traditional banks facing disruption from fintech firms and a customer base with a low tolerance for subpar digital experiences, the need to deliver a good customer experience has almost become an ...

WHAT YOU NEED TO KNOW: The Award: Commonwealth Bank won its fourth CHOICE Shonky Award — making it the most "shonky" company in the award's 20-year history. This year's award is for refusing to refund ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Customers who use the CommBank app will soon be prompted with a request ...

CommBank has launched a media network that opens up its physical and digital media channels to partners and advertisers – a first for the financial services sector. CommBank Connect will deliver ...

Two of the nation's largest banks are now forecasting the Reserve Bank of Australia (RBA) will hike the cash rate in early ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. In an Australian major bank first, customers can now easily use the ...

The Commonwealth Bank of Australia, also known as the CBA or CommBank, has been moving its data platform to AWS since July 2024 and announced the completion of the migration earlier this month. The ...

Commonwealth Bank of Australia (CommBank) today announced a national technology skills initiative to help Australia’s small businesses build AI, cybersecurity and digital capabilities to lift ...

The coaches are joined by experienced Coach Education Tutors who help create a learning experience where these coaches - who are often early in their coaching journey - engage in a workshop before the ...

Destination NSW has partnered with CommBank iQ to harness de-identified transactional data from millions of consumer purchases across the state – unlocking powerful insights to support the growth of ...

If there was ever evidence that agile has a future within the enterprise well beyond software development, consider that the Commonwealth Bank’s chief evangelist for the methodology has a chemical ...

Commonwealth Bank is expanding its mobile app with Cardless Cash, allowing customers to withdraw from a CommBank ATM without a card. Claire Reilly was a video host, journalist and producer covering ...