Mena FN

Customer Service Expert Nancy Friedman Selected to Deliver Special Sales and Customer Service Presentations at Sabre National Conference in Las Vegas

Back by popular demand, Nancy Friedman, a member of the St. Louis Small Business Hall of Fame, and nationally known customer service keynote speaker, has been selected to deliver two presentations to ...
Forbes

Three Must-Do's To Deliver An Amazing Speech

For this article, I’m taking a departure from my normal customer service angle. Almost all my speeches focus on customer service and customer experience. Except the one I just finished. I had the ...
Zawya

DIFC Courts lead the way in customer service: Excellence initiative at The Hague features first presentation by UAE woman

Dubai, United Arab Emirates, June 16 2012: The DIFC Courts, the UAE's English-language common law judicial system based in the Dubai International Financial Centre, played a leading role at this ...
Skift

Which airline best uses social media to drive customer service?

Airlines' mistakes are immediately broadcasted on Twitter and Facebook, but they have a shot at turning disgruntled passengers into dedicated fliers by offering a quick solution in a friendly tone. It ...