COSTA MESA, Calif.: 21 March 2019 — It’s not enough for a telecom service technician to simply show up on time, exchange pleasantries and fix the problem. According to the J.D. Power 2019 U.S. Telecom ...
At 47, Mr Clement Yen felt that it was time to move on from the call centre industry, where he had worked for over 15 years as a customer service officer. “Instead of my career growing, it was my ...
As Appliance Service Supervisor Jonathan Kopecky approached a Clark customer’s home to check in with a tech on his team, he saw a man pull into the driveway and dash into the house. Taken aback at the ...
THOUSAND OAKS (CBS) — A Verizon service technician has been arrested on suspicion of sexually assaulting an elderly customer in her Thousand Oaks home. The incident was reported to the Thousand Oaks ...
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