COSTA MESA, Calif.: 21 March 2019 — It’s not enough for a telecom service technician to simply show up on time, exchange pleasantries and fix the problem. According to the J.D. Power 2019 U.S. Telecom ...

At 47, Mr Clement Yen felt that it was time to move on from the call centre industry, where he had worked for over 15 years as a customer service officer. “Instead of my career growing, it was my ...

As Appliance Service Supervisor Jonathan Kopecky approached a Clark customer’s home to check in with a tech on his team, he saw a man pull into the driveway and dash into the house. Taken aback at the ...

CEDAR RAPIDS — When Nate Martz headed into work one morning in late August, he expected it to be like most every other day. But one service call at the end of his day was unlike anything he'd ...

Dubai, UAE: Luxury automotive manufacturer, Jaguar Land Rover Middle East and North Africa, just announced Sandeep Ramakrishna Waradkar from Al Tayer Motors UAE as the winner of the region’s Jaguar ...