MELBOURNE, Australia (AP) — Australia on Monday foreshadowed changes to the country's telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was ...

In September, an Optus network outage stopped some customers from calling triple-0. With four deaths linked to the outage, the incident has prompted serious discussions about the reliability of ...

We’re taught how to call emergency numbers from a young age; whether it be 911 in the US, 999 in the UK, or 000 in Australia. The concept is simple—if you need aid from police, fire, or ambulance, you ...

Optus management has been sharply criticized in an independent review into September’s fatal emergency call outage, which found that a series of avoidable failures and cultural shortcomings at the ...