AI is coming to the hospitality industry to measure activity in establishments. Its use is sparking a debate about privacy and workplace monitoring.

The fast-food chain is testing OpenAI-powered headsets that monitor staff interactions with customers.

Employee monitoring can help improve workplace productivity, but employees may feel violated or resentful. Learn the pros and ...

Burger King is testing an AI chatbot called Patty to monitor employee politeness and assist operations, sparking online debate over workplace surveillance, privacy, and the growing role of AI in ...

The AI assistant is meant to help employees, but it will also track their manners during customer interactions.

More companies are using technology to monitor workers. But experts say the tactic can backfire in multiple ways if companies aren't careful. The familiar feeling of a boss hovering over your shoulder ...

Employee body cams intended to deter theft, docking an employee’s pay if their computer mouse doesn’t move for more than two minutes and tracking employee bathroom breaks are just some examples of ...

As if snooping on your workers wasn't bad enough Your supervisor may like using employee monitoring apps to keep tabs on you, but crims like the snooping software even more. Threat actors are now ...

Workforce monitoring software was abused in two cases of attempted ransomware attacks, researchers from Huntress found.

More companies are using technology to monitor workers. But experts say the tactic can backfire in multiple ways if companies aren't careful. Editor's Note: This story is part of the Playbook for 2024 ...