Have you ever met anyone like Seinfeld’s George Costanza, vacillating between submissiveness and obstinance? Perhaps an employee who’s a “yes man” when asked to do a project, only to become ...

How frustrating is it to deal with a passive aggressive person? Pretty quickly, our patience wears thin and we feel the pain of their hurtful words. Naturally, it's difficult, if not impossible, to ...

Have you ever had someone say "I'm fine" (when they are clearly not) or a co-worker who "forgets" to do something you asked them to do (when they obviously just don't want to do it)? Those are ...