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Most people don't say goodbye when they end a chat with a generative AI chatbot, but those who do often get an unexpected answer. Maybe it's a guilt trip: "You're leaving already?" Or maybe it's just ...

In a post-pandemic world, people are used to communicating electronically. In a time when many were limited to contact only with immediate family, the Internet helped connect them to their family and ...

Chatbots are increasingly looking to keep people chatting, using familiar tactics that we’ve already seen lead to negative consequences. Sycophancy can make AI chatbots respond in a way that’s overly ...