How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
Diginomica

Knowledge 2023 - ServiceNow looks beyond general purpose generative AI to domain-specific use cases

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI. ServiceNow ...
SiliconANGLE

ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...
Diginomica

Energy prices might fluctuate wildly, but Centrica can handle sudden changes with the help of ServiceNow

Utilities company Centrica is exploring ServiceNow’s Now Assist generative AI tools to bridge the gap between business users and developers With fluctuating energy prices set to become the standard, ...
Business Wire

ServiceNow brings Autonomous Workforce to every major business function

New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale Unlike tasked-based AI tools and AI agents, ServiceNow AI ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...

eLuminous Reinforces ServiceNow Expertise as Two Professionals Earn CAD Certification

Luminous Technologies' developers Ajay and Akash earned the ServiceNow CAD certification, strengthening the company's ...
Nasdaq

ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management

New solution will help organizations better understand the strengths of their workforce and build a scalable skills strategy that closes talent gaps and improves employee experiences—all on a single ...