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From an organizational learning perspective, most results-based reforms target narrow process improvement (single-loop learning) rather than a broad understanding of policy choices and effectiveness ...
Professor Argyris called the most common response single loop learning — an insular mental process in which we consider possible external or technical reasons for obstacles.
Single-loop learning, Argyris wrote, is when an individual or organization attempts to align outcomes with expectations without questioning “underlying causal mechanisms.” ...
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