Becker’s Hospital Review called for nominations and researched hospitals dedicated to providing excellent customer service and quality patient care. Boca Raton, Fla.-based Cancer Treatment Centers of ...

Customer service is king in health care. At least, it should be. Too often, transactions —scheduling, claims processing, records transfer and beyond — are time-consuming and overcomplicated. Accessing ...

Efforts by health systems to provide care in the most appropriate, lowest cost setting coupled with advances in minimally invasive techniques have shifted many hospital cases to the outpatient setting ...

LOUISVILLE, Ky.--(BUSINESS WIRE)--Leading health and well-being company Humana Inc. (NYSE: HUM) has been recognized by Newsweek as Best in Customer Service among health insurance companies in the ...

Healthcare organizations need to offer greater convenience, choice, and cost transparency, as consumers increasingly demand personalized and patient-centered care, according to the 2019 Healthcare ...

For all residents, I want to plead for better responsibility on the part of our medical resources in Lee County by citing some common obstacles in the last week. No phone call is ever answered by a ...