Users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful.

Instagram has faced significant outages reported by users worldwide, many linking the disruptions to heightened searches tied ...

An Instagram outage that affected thousands of users in the United States on Wednesday had eased, according to outage ...

Meta Platforms' Instagram was down for thousands of users in the U.S. on Wednesday, according to outage tracking website ...

After Meta said some Facebook Groups were wrongly suspended, users tell the BBC the impact it is having - and say it's a ...

Leaked documents reveal Meta's strategy of training AI chatbots to initiate conversations, remember past interactions, and ...

To start a conversation, users can open a profile on Threads and tap the message icon to send a DM. Messaging is currently ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly, yet unsolicited follow-up messages to users ...

Leaked guidelines show how Meta's custom AI chatbots are trained to get more proactive, following up with users to increase ...

Facebook owner Meta said it will appeal a 200-million-euro fine slapped on it by the EU after the bloc accused the company of ...

At launch, Threads DMs will support one-on-one chats, preset emoji reactions, the ability to report spam, and mute DMs (as on ...

AI-generated content is flooding the internet and even Meta’s top advisors admit they don’t know how to deal with it.