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To help make the purchasing process easier, IBM worked with TD Securities to launch an AI-based virtual assistant powered by IBM Watson Assistant that can help customers with inquiries on the TD ...
The IBM Watson Assistant virtual assistant gained an IntelePeer add-on, a short-answer retrieval feature and a capability to give human customer service agents call transcripts at handoffs.
Under the collaboration with IntelePeer, IBM added IntelePeer Atmosphere Communications PaaS to Watson Assistant.
IBM launched new call center automation capabilities via its Watson Assistant platform, which leverages AI and natural language processing.
IBM Watson Assistant for Health Benefits – an AI-enabled Watson virtual agent – can help enable greater access to accurate and helpful information about benefits and healthcare costs for ...
IBM is teaming up with states to deploy a Watson Assistant solution that answers questions about the election via phone or online.
IBM is offering Watson Assistant for Citizens for no charge for at least 90 days and will assist with initial set up, which can typically be done in a few days.
IBM today announced that it is freeing its Watson-branded AI services -- like the Watson Assistant for building conversational interfaces and Watson ...
According to IBM, Watson Assistant for Citizens is available in English and Spanish and 11 other languages. The Watson service also has 15 pre-trained COVID-19 intents.
IBM’s Watson Group — the business unit dedicated to selling the cognitive computing software that helped Watson win Jeopardy! — has made its second venture investment. The unit, formed in ...
IBM was positioned as a Leader in the newly published 2022 Gartner ® Magic Quadrant TM for Enterprise Conversational AI Platforms 2 for its IBM Watson Assistant.
IBM is offering Watson Assistant for Citizens for no charge for at least 90 days and will assist with initial set up, which can typically be done in a few days.
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