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Chris Voss, former FBI hostage negotiator, discusses the importance of making a strong first impression and applies it to ...

Explore negotiation tactics with Chris Voss, former FBI hostage negotiator. Learn emotional intelligence, problem-solving, ...

One of the FBI's core active listening techniques involves "emotion labeling"—identifying and articulating the underlying ...

Chris Voss shares his mediation techniques, explaining how they can be deployed in everything from foreign policy to seeking ...

NORTH ADAMS — North Adams police are investigating a hit-and-run crash that left a light pole damaged and exposed electrical wires on the ground near the Hadley Overpass. The incident occurred early ...

The Chris Jericho AEW Era is seemingly over, and the wrestling legend appears to be WWE-bound after all. Rumors have swirled for months that Jericho was wrapping up his time with AEW, with speculation ...

Venezuela's state-run petroleum company said Wednesday that it is in "negotiations" with the United States to sell Venezuelan oil to the U.S. Petróleos de Venezuela, S.A., or PDVSA, said in a ...

If someone could please locate the "on" switch for the MLB offseason, that would be much appreciated. It's now the second week of January, and we're still waiting for any movement on stars like Kyle ...