We can't know for certain what the future holds - but Cathy Mauzaize of ServiceNow has a strong bet that AI will be involved.

Climate change has unfortunately dropped off the corporate radar somewhat this year. We round up the top sustainability ...

New generative AI techniques are finally making it easy to activate all that unstructured data lying around in enterprise ...

It looks like AI agents could be as disruptive for enterprise application software as the transition to cloud and SaaS was.

The enterprise news year doesn't really wind down. It just rolls on, until we push away from the table - especially when ...

Just when you thought digital transformation was already getting complicated enough, along came a year of bewildering AI ...

Why? The CrowdStrike outage of Friday, 19 July 2024, demonstrated the complexity, interconnection, and occasional fragility ...

The first is a user-friendly AI agent that acts as a first point of contact for disability-led organisations “in their hour ...

Agentforce 2.0 brings substantive technology advances - but it is enough to open up a multi-trillion-dollar enterprise ...

But there are still many businesses and individuals making innovative and determined efforts to improve DEI within the tech ...

The year in AI use cases shows the breadth of AI impact, across industries and lines of business. But let's not sugar coat it ...

It's less than three months since Agentforce was launched at Dreamforce. Is it really time for version 2.0? Apparently ...