📹 Tune in to this week's episode of #CXWISE to discover how brands can effectively use storytelling to enhance their CX. Gain practical tips from Howard Tiersky., Digital Transformation Influencer, on crafting narratives that resonate with customers to elevate your brand story. Listen now to get wise 👉 http://ms.spr.ly/6182gmU7G | Sprinklr

Brands often fail to respond to positive comments from customers. Dan Gingiss - The Experience Maker shares practical insights on how businesses can inspire brand love simply by responding to positive customer feedback. Listen to the full episode ➡️ http://ms.spr.ly/61859VDFF #CXWise | Sprinklr

Ever thought about how customer aggression impacts contact center employees? CX expert Frans Reichardt - De Klantenluisteraar shares survey insights showing a concerning link to burnout. Discover practical strategies to reduce this impact and help keep teams engaged. Read more: https://ms.spr.ly/6186WMP5Y | Sprinklr | Facebook